Privacy policy
Last updated: 2026-05-29
This policy explains how Rajesh Motors collects, uses, stores, and shares your personal information when you visit our website or submit a booking, enquiry, or contact form. It is written to meet the requirements of the Digital Personal Data Protection Act, 2023.
Information we collect
When you use a form on our site we collect the information you provide: your name, phone number, email (if you share it), vehicle details (if relevant), and the message you send. We also collect anonymous browsing data — pages viewed, the URL that referred you, your approximate device and browser, and the time you spent on each page — to understand how visitors find us and improve our site.
How we use it
We use the information you submit to respond to your enquiry, prepare quotes, schedule services, send appointment confirmations, and follow up about work we've done for you. Anonymous browsing data helps us improve the site itself; we do not combine it with your personal details unless strictly necessary to provide the service you asked for.
Sharing
We do not sell your personal information. We share it only with the service providers we use to run the business — the WhatsApp number we reply from, the company that hosts this website — and only as needed to provide the service you contacted us about. We may disclose information when required by law.
How long we keep it
Enquiry and booking records are retained for up to 24 months from the date of last activity, so we can refer back to previous work on your vehicle. Anonymous analytics are retained for up to 14 months. You can ask us to delete your personal data at any time using the contact details below.
Your rights
Under the Digital Personal Data Protection Act, 2023 you have the right to access the personal information we hold about you, to correct it if it's inaccurate, to withdraw any consent you've given for its use, and to ask us to erase it. To exercise any of these rights, contact us using the details below.
Contact / Grievance officer
If you have a question about this policy or want to exercise a data right, contact Rajesh Motors at 98765 43210. Our registered address is Balaghat, MP.